WHAT THE FAQ…
Q: Will my KDG Scar Talon Selector work with my AR?
A: The KDG SCAR Talon Safety Selector only works on SCAR rifle platforms
Q: What Spotting Scopes will the KDG Optics HUB work with?
A: The Optic was designed to work with almost every Spotting scope on the market. Due to the fact that we cannot find everyone and test it, if yours does not fit, we do allow customers a 30 day return period.
Q: Do you warranty wear on my Scar due to use with a KDG Product? Will my scar still be under it’s factory warranty if I modify it?
A: We do not warranty rifles that have been modified with our parts. Factory warranties from different manufacturers are dependent upon the manufacturer. Please contact the maker of your rifle if you have concern.
Q: Will the Kinect pieces work on any M-LOK accessory?
A: As long as that M-LOK accessory was built to MAGPUL’S exact M-LOK sepcifications, it should work no problem. We do not guarantee that all M-LOK accessories are in spec as there are currently over 175 different companies making M-LOK parts. For the Kinect Pieces, please visit the product pages in regards to fit on specific M-LOK accessories.
Q: Does the Kinect have a break in period?
A: Yes. The Kinect is a mechanical part with new anodizing and gears. Although we test these mutliple times at the factory prior to testing, we recommend installing and taking off your new Kinect piece 5-10 times to help break it in when you first get it.
Q: Why is the Kinect difficult at times to get off?
A: We chose to make the Kinect as secure and tight as possible, but also staying within the tolerances that are designated for the MLOK system by Magpul. We felt that a tighter, more secure fit is better for everyone all around.
Q: When installing my Kinect piece, one arm releases before the other, and the its sometimes difficult to get the other arm to release. Is this bad? Did I install it wrong?
A: Don’t worry, you are good to go. Kinect can attach with both arms releasing at the same time, or separately. When they release separately it is only because the Kinect piece was not fully lined up (which doesn’t matter) when it was installed. Does not affect rigidity or a secure fit at all.
Q: My new Kinect piece had some marks on it when I got it, like it was used… What the?
A: Kinect pieces are all tested 3-5 times prior to leaving the factory on M-LOK fixtures and actual M-LOK rails. The marks are from the testing.
Q: Does Sidelok hold zero?
A: If installed correctly onto your optic and your rifle, yes.
Q: Do you guarantee accuracy and precision if I buy a SIDELOK from you?
A: Unfortunately due to the many factors that make a shot accurate, only a percentage of which is the actual mount, we do not.
Q: Does the Sidelok return to zero if removed from my rifle?
A: Like any other high quality scope mount, if the SIDELOK is reinstalled in the same position, it will maintain its zero like all other high quality mounts on the market.
Q: Why does the SIDELOK lock down so tight when it is installed? When I try to take it off, it almost “pops” like it was cemented on there.
A: Making sure that your Optic and Scope are securely attached to your rifle is pretty important. The Sidelok insures a secure fit.
Q: Why does the button have to be facing forward on the SIDELOK?
A: Based upon how it was designed, the button works better on the front, and the cam system internally increases in tension as to optic is exposed to added forces like recoil. The button forward is required for both of these features to work to their full potential.
Q: Does the SAS Stock work on all SCAR rifles?
A: The SAS stock was designed to work on all standard SCAR 16&17 models and variants (ie: 17, 17s, 16, 16s)
Q: Why is the fitment of my new SAS stock so tight when I first got it?
A: Since we are unable to guarantee the exact tolerance of the factory stock bracket on every SCAR out there, we made sure the SAS stock was a very snug tight fit to avoid movement and unwanted play. Since your new SAS stock does have a new aluminum bracket that is freshly hardcoat anodized, the finish will stick a little to the factory aluminum bracket. This is especially true during the first installation. We recommend using a rubber mallet and some all purpose grease (or lube) and give it a few “love taps” to get it onto your SCAR. After your first installation it should slide on much easier as the rough texture of the new anodizing will have broken in.
Q: Does the Kinetic MREX Fit on Both the SCAR 16(L) and the SCAR 17(H) Models?
A: Yes, all MREX rails does “fit” on any Factory FN SCAR regardless of barrel length, caliber, or color… although:
The 6.5 Models will fit on any 16″ or longer barrel length. They will also fit on some of the 14.5″ barrels that have been cut down by owners. Shorter barrels than stated will still fit with the rail, but the MREX will extend past the flash hider which is not preferred by most shooters. The 4.9 models (Shortest Model we make) was designed to work with the 13″ SCAR H models, and will also fit on any of the longer barrel lengths as well. We currently do not have a rail that works with the 10.5″ SCAR 16 models.
Q: Are the MREX rails or your other parts difficult to install?
A: So easy a caveman could do it. But seriously, watch the tutorial video. It’s very visually informing… https://kineticdg.com/tutorials/
Q: Does the Kinetic SCAR QD front and rear fit on any SCAR?
A: Yes the Kinetic SCAR QD Front and Rear mounts fit on any Factory FN SCAR regardless of barrel length, caliber, or color. BAM!
Q: What type of Payment Methods do you accept?
A: Preferably unmarked bills and favors… We accept all major credit cards. Please visit the Payments and Shipping Methods page for more information.
Q: Do you ship outside of the United States?
A: Export of our products requires a state department export license. Please contact us via the contact page or email us at firstname.lastname@example.org for more information. Web store orders only ship within the United States.
Q: When I place my order, how soon will it arrive to me?
A: Orders for items IN STOCK are processed and shipped within 48 business hours of being placed. (ie: if you place your order at 1 pm est. on a Monday, it will be shipped out to you by the designated shipping method by Wednesday 1pm.) If orders are delayed for any reason (ie: weather) we will contact you right away to let you know of any delays.
Q: Do you offer expedited shipping?
A: Currently we ship all online orders UPS Ground, USPS First Class, FEDEX, and USPS Priority Mail. If you would like expedited shipping, please let us know in the comments section on your order.
Q: I bought an item from you but installed it incorrectly; can I get a replacement for free?
A: If you have installed your item incorrectly and need a replacement, email us and we can see what we can do to help… email@example.com
Q: Is your warranty a lifetime warranty?
A: Yes, our products are covered under our limited lifetime warranty.
Q: How durable is the MREX?
A: Oh it’s durable…. Properly attached to a scar, you can hang two gorillas, an exercise bike, and a small pick-up from it without failure….
Q: What type of shipping do you use?
A: We use Fedex Ground, and USPS mail for the smaller items.
Q: Can I buy an item, and have it mailed to someone other than myself?
A: As long as it’s paid for, we don’t mind sending it wherever you want us to send it! In fact, we need more friends like you, who buy MREX rails for their buddies…