KDG Shipping Policy

Thank you for shopping at KDG. All orders from KDG are subject to our shipping policy, outlined below. If you have any questions about our shipping practices, please contact our dedicated support team at Info@kineticdg.com.

WHERE WE SHIP
KDG offers shipping to all USA states and APO/FPO addresses.

PROCESSING
We process orders during our normal business hours.
You are responsible for all return shipping fees. Shipping fees are non-refundable. KDG strongly recommends that you use a trackable method to ship your return.
We make every effort to fulfill orders as quickly as possible, but sometimes life throws us a curveball. If we are experiencing longer than usual processing times, we will notify you either on our site or by email.

SHIPPING RATES & TIMING
KDG has multiple shipping rates, depending on either the product or the shipping method chosen. The shipping charge will be calculated and displayed during checkout. An estimate of the time it takes to deliver your order will be provided on our website. Please remember that the time it takes to process your order is a separate estimate from the time it takes to ship and deliver your order.

HOW TO CONTACT US
If you have any questions or concerns regarding your order or the shipping options available, please contact us at Info@kineticdg.com.